SHIPPING AND DELIVERY
Order before 13.00pm [UK Time] Monday to Friday and your order will be dispatched on the same day.
Please note that shipping times may vary subject to national holidays and bank holidays.
International delivery times may vary as shipments can be subject to customs and duty procedures beyond our control.
UK | £4.99 | Next Working Day |
USA | £15 | 3-5 Working Days |
Europe | £15 | 1-3 Working Days |
Rest of the World | £15 | 5-7 Working Days |
*We currently do not ship to Ukraine, Belarus and Russia*
International Taxes and Duties
In most cases customs and import duties are charged once the delivery reaches its destination. Customs and duties policies vary from country to country and we would therefore urge you to contact your local customs office and review these costs prior to placing your order. All charges on delivery are payable by the receiver.
Refused Deliveries
If a delivery is refused by the receiver and returned to us your refund will be subject to deductions of any duties, taxes, postage or custom charges incurred.
For any further queries please visit our FAQ page or contact Asteliia customer support team at customercare@asteliia.com.
Our business hours are Monday to Friday 09.00am to 17.00pm [UK Time], excluding bank holidays. We aim to respond within three working days.